Shipping Policy

Last updated on June 10, 2024

Deshimoo delivers fresh A2 milk and paneer directly from partner farms to your home. This Shipping Policy describes our delivery zones, schedules, and fulfilment practices.

1. Delivery Areas

We currently serve select neighbourhoods in and around Patna, Bihar. Coverage is expanding — please contact us on WhatsApp at +91 9052564953 to confirm whether your area is serviceable.

2. Delivery Schedule

Daily morning deliveries are made between 5:30 AM and 8:30 AM. Subscription orders are delivered automatically; one-time orders should be placed at least 12 hours before the desired delivery slot.

3. Packaging

Milk is bottled at the farm in food-grade glass or PET bottles and delivered chilled. Paneer is vacuum-sealed and packed in insulated containers to maintain freshness.

4. Failed or Missed Deliveries

If a delivery cannot be completed because no one is available to receive it, our team will contact you to reschedule. Repeated missed deliveries may pause your subscription until further confirmation.

5. Shipping Charges

Standard delivery within our service zone is included in the product price. Out-of-zone or special-request deliveries may incur additional charges, which will be communicated before order confirmation.

For shipping-related questions, please contact us at orders@deshimoo.com or on WhatsApp.